FREQUENTLY ASKED QUESTIONS
Browse the answers to some of the most commonly asked questions about CBD and our products. If you don’t see an answer to what you’re looking for, contact us and a customer service representative will be in touch as soon as the message is received.
General questions about CBD
What is CBD ?
CBD (Cannabidiol) is a non-psychoactive cannabinoid that is part of the phytocannabinoid family. CBD is a major phytocannabinoid, (a cannabinoid that is found in plants) and accounts for up to 40% of the plant extract from the plants that we use
What's the difference between CBD and THC?
CBD and THC are chemical compounds known as “cannabinoids” that are naturally occurring in the Cannabis sativa L plant. THC is the compound that is primarily responsible for producing psychotropic effects. CBD is a non-psychoactive compound.
What is "Full Spectrum"?
“Full Spectrum” means that the full cannabis plant is used to create extract. This includes all the major phytocannabinoids and terpenes that are naturally present in the plant, including trace amounts of THC (<0.3%) which is within the legal limit.
Is CBD legal?
Yes. CBD is a phytocannabinoid (plant-derived cannabinoid) that naturally occurs in the plant Cannabis sativa L, also known as “hemp.” Industrial hemp is legal and is found in a wide variety of household products. You can read more about regulations on the Industrial Hemp farming industry at the USDA website.
Is CBD Addictive?
No. While THC has been shown to be addictive, CBD has not. In fact, studies of CBD have shown that it is quite safe and has very few side effects.
Do your CBD products contain any THC?
Yes. The CBD used in our products contains less than 0.3% THC on a dry weight basis, which is the legal amount allowed by the USDA, Section 7606 of the Agricultural Act of 2014 also known as the “Farm Bill”.
Bouquet CBD PRoduct INformation
Will the THC in your products show up in a drug test?
Yes, it may. Drug tests vary as to what compounds are being analyzed, so we are unable to make any claims or guarantees regarding use of our products and drug tests.
Are your products laboratory tested?
Yes. Our distributor tests all raw materials and finished products through independent third party laboratories.
What is a tincture?
A tincture is a liquid oil extract that is taken sublingually (under the tongue).
What is the shelf life of the products?
If stored properly, tinctures and capsules are best consumed within 12 months of purchase.
How do I store your products?
All of our products should be stored in their original containers in a cool, dark place, away from sunlight. Do not use the product if the safety seal is broken or missing. Keep out of the reach of children.
Are your products suitable for children?
No. Our products are only intended for use by adults whoa re 21 or older.
Ordering and Shipping
Can you ship to all states?
No, but we can ship to 39 states. We do not ship internationally at this time.
Do you accept returns?
Due to the nature of the product and to ensure product integrity and safety, we are not able to accept returns at this time. If there has been an issue with your order, please contact us so we can make it right.
Where is my order?
If the tracking information you received does not reflect the status of your delivery, please email email@example.com and we will investigate.
Can I make a change to an order I just placed online?
As long as your order has not shipped, there is a short window of time where we may be able to make adjustments. Email us at firstname.lastname@example.org as soon as possible and we will do our best to accomodate.
How long will it take to receive my order?
Orders typically delivered within 1-10 business days depending on your location, from time of shipping, shipping typically occurs 1-3 business days after order.
Do you offer express shipping?
We process orders as quickly as possible in the order in which they are received, so it is not possible at this time to expedite the processing of your order. However, if you would like to expedite your order, please choose one of our faster shipping options.
How many mg per tincture dropper?
Our droppers are graduated and controlled to dispense 0.2mL per drop.
Please refer to the product insert in the packaging, or the label on your product, for information regarding your specific product
How much should I take?
There’s NO standardized amount for CBD.
All bodies metabolize differently so talk to your healthcare professional familiar with your goals so you can discuss a dosage target that works best for you. It may take some testing to determine what the right amount is for your body, based on your goals. It is recommended to start with less and work your way up to a dosage that achieves your desired effect.
How do I take Tincture?
Place the desired amount under the tongue (also known as a “sublingual” administration) and hold for 30 seconds before swallowing. Sublingual ingestion is known to be faster-acting than capsule ingestion and results in greater absorption of CBD.